Bridgestone Americas, Inc.

  • Field Service Technician

    Employee Type
    Regular Full-Time
    Degree Preferred
    High School
    Requisition ID
    Posted Date
    Zip Code
    Functional Area
    Quality Building Services
    Building Products
  • Company Overview

    At Firestone Building Products, you can count on us for complete building performance solutions – from roots to rooftops. By taking the entire building envelope into consideration, we provide focused solutions for roofing systems, wall systems and specialty products based on the specific results our customers need to achieve. Constantly looking at the big picture, we not only deliver exceptionally performing building materials, but also the outstanding services, support, warranty and expertise – all backed by a brand you can trust.


    Backed by the strength of a diversified multi-billion dollar corporation, we offer excellent career opportunities, competitive compensation and comprehensive benefit packages. And, with locations throughout North America, we are always looking for qualified candidates.

    Position Summary

    ​The Field Service Technician provides in-depth training on all roof systems installations for newly authorized contractors, existing contractors, sales representatives, distributors and building owners. They will also serve a resource and subject matter expert as needed for customers and companywide. 


    • Responsible for training customers, sales representatives and teammates in how to apply company products per product specifications. Training could be at company facility, customer's location or job site. Training could be in front of small or large groups.
    • Evaluate the progress and completed work of the approved applicators to ensure our products warrant ability 
    • Evaluate all of our systems (Liquid Applied Roofing, Metal, TPO, EPDM, APP, SBS, Photo Voltaic, and Garden Roofing Systems) 
    • Assist roofing contractor, building owner and sales representatives, to resolve normal installation problems 
    • Extensive travel required to customer job sites for troubleshooting and /or training on application of company products.
    • Will submit timely reports on customer projects daily reports are required to document projects, what was discussed and any action points if any.
    • Responsible for creating and improving customer or employee training programs.
    • Ability to follow all company or applicable governmental safety and regulations are required.
    • Assist manufacturing facilities with samples production
    • Input on company spec's and PDS is required to make sure the most accurate information is available for the customer.



    A minimum of two year's field service experience as a Field Service Engineer, Field Service Technician is preferred.
    Roofing/Decking - Strong technical expertise in liquid applied roof coatings, deck coatings and waterproofing coatings required
    Advanced expertise of roof systems (Metal, TPO, EPDM, APP, SBS, Photo Voltaic, and Garden Roofing Systems) is preferre



    Bachelor's Degree in Construction Management, Technical Certification or Associates Degree preferred or
    High school diploma and minimum of 8 years' construction experience in a Foreman or Superintendent role





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